IT Support
Retro WordPress
Reliable computer support, troubleshooting, upgrades, and practical IT solutions for homes and small businesses across Cairns.
Digital Resources
A retro-inspired WordPress build blending modern functionality with Atari pixels, Commodore charm, and a splash of Pac-Man energy.
Professional Portfolio
Simple software downloads, secure password-protected resources, and convenient webmail access for family members and employees.
Digital Resources
A hands-on IT portfolio featuring thoughtful problem-solving, dependable support, and projects shaped by decades of computer experience.
Now
Supporting Cairns families and businesses with practical IT help, dependable systems, and the occasional rescue from a forgotten password.
Hands-on troubleshooting, WordPress builds, software setup, and friendly advice without the technical fog.
Before
IT Support
Computer Dude
2018–Present
Hands-on troubleshooting, Operating Systems builds, Tailored Linux SOE OS Environments, and friendly advice and training.
Tech Foundations
IT Services
2008–2018
Turned curiosity about computers into a career grounded in patience, problem-solving, and play.
What I Do
Practical IT expertise, reliable support, and thoughtful digital solutions shaped by decades of hands-on experience.
OBECTIVE
To excel in the industry of Customer Sales & Service and Information & Technology.Be professional, be open-minded, and work as a team member. I like to participate in community awareness events.
In my spare time I would be either flexing my Linux muscle by always researching and developing with my IT lab. Otherwise, I would be practicing and training for Longboard Downhill Qualifiers. I’m in my 3rd Year of Committed Daily 4-hour training discipline.
EXPERIENCE
April 2013 – Currently Working
Banjaman & Sons Removalist

Company Manager, Removalist, Labourer
Cairns and the wider area
Cairns, Qld
- Manage/oversee all day‐to‐day business operations.
- Cater to diverse range of Clients during a difficult personal event.
- Carefully remove and pack shipping container truck without any damage.
- Deal with some of my life most challenging physical tasks with a smile.
Jan 2020 – Dec 2024
Memory Block Cairns & Townsville

Company Manager, Printer Technician and Salesman
Cairns Central Shopping Centre
Cairns, Qld
- Manage/oversee all day‐to‐day business operations.
- Sell to a truly diverse range of Clients.
- Manage Sales Staff and encourage Advanced Sales.
- Repair and Service Commercial UV Printer equipment.
Jan 2015 – Aug 2021
The Computer Dude Cairns

Company Manager and Director
Stratford, Qld
- Managed daily operations and strategic planning.
- Oversaw customer service and sales.
- Implemented IT solutions and services.
Aug 2014 – Still On Call
Cape York Digital Network Pty Ltd.
IT Network Systems Administrator & Network Technician

Cairns, Qld
- Maintained and managed network systems.
- Provided technical support and troubleshooting.
- Ensured network security and performance.
July 2014 – May 2016
Korida (Westpac Bank IT Provider)

Upgrade Rollout On-site Project Manager (Contract)
Rural, Qld
- Led upgrade rollout projects.
- Coordinated with on-site teams.
- Managed project timelines and deliverables.
April 2014 – July 2014
One & Only Hayman Island Resort
IT Engineering Project Manager (Contract)

Hayman Is, Qld
- Managed IT engineering projects.
- Implemented IT infrastructure upgrades.
- Collaborated with resort management.
Sept 2013 – June 2014
TeleBiz Telco Pty Ltd
Sales Representative / Service Manager (Friend Business)

Bungalow, Qld
- Managed sales and customer service.
- Developed and maintained client relationships.
- Provided technical support and services.
Sept 2012 – July 2013
Mackie Plumbing Pty Ltd.
Software Development Project Manager (Contract)

Aeroglen, Qld
- Led software development projects.
- Coordinated with development teams.
- Managed project timelines and deliverables.
April 2003 – Aug 2012
Ibis/ Accor Cairns Colonial Club Resort & Palm Royale Cairns, QLD
IT Administrator & Assistant Front of House Senior Manager (Full-time)

Cairns, QLD
- Managed IT systems and infrastructure.
- Assisted with front of house operations.
- Provided technical support and services.
Jan 2007 – Aug 2007
Ogden IFC Cairns Convention Centre
IT Administrator (Govt. Contract for International Event)

Cairns, QLD
- Managed IT systems for international events.
- Provided technical support and troubleshooting.
- Ensured network security and performance.
2006 – Jan 2007
Warner Bros Studios
Network & IT Administrator – Fool’s Gold Movie Production (Contract)

Gold Coast & Port Douglas, QLD Nov
- Managed network and IT systems for movie production.
- Provided technical support and troubleshooting.
- Ensured network security and performance.
Oct 2001–Apr 2003
Sydney. H. Turner Retravision Electrical
Senior Sales Consultant & Network/Computer Technician (Full-time)

Cairns, QLD
- Managed sales and customer service.
- Provided technical support and services.
- Maintained and managed network systems.
Sept 2000–Nov 2001
Brilliant Computer Solutions
Network & Computer Technician (Friend Contract)

Cairns, QLD
- Provided technical support and services.
- Maintained and managed network systems.
- Ensured network security and performance.
QUALIFICATIONS
Dimension Data Learning Solutions
Microsoft Certified Technical Education Centre Course Code 2273 Managing and Maintaining a Microsoft Windows Server 2003
Retravision Pty Ltd.
Course Product and Advanced Sales Training Programs.
- Canon, Panasonic, Sony, HP, Acer, Apple, Toshiba and Fujitsu
Tropical North Queensland TAFE
Certificate of Information Technology Level IV & V
- 3GL Visual basic programming, PC Support, Network Support
Victoria College
Cn0305 Diploma of Information Technology
- Certificate of Information Technology Level II, III & IV
Box Hill TAFE College
- Certificate in Basic & Advanced Sales Techniques
- Certificate of Advanced Sales Techniques Level I, II & V
Cairns Truck School & Training Centre
- Workplace health and safety White Card. PTO No. 40931
PPS Training Services Cairns QLD
- Control traffic with stop/slow bat. RIIWHS205E
Queensland Government
- A class C vehicle, held for more than 5 years
